Webinar Replay: The Family Caregiver Speaks Up!
Citus Health teamed up with Tim Rowan of Rowan Consulting Associates to discuss
the implications of its groundbreaking research on family caregiver satisfaction with hospice communication methods.
In this webinar, we dove into the research results, discussed ways in which all home-based care providers can improve communication, and laid out the positive results providers can expect when they deliver real-time communication in an "omni-channel" way - through any device at any time.
Viewers will benefit by:
- Gaining a deeper understanding of what family caregivers want when it comes to communication with their hospice provider
- Learning the proven roadmap to utilize technology that satisfies family caregiver real-time communication needs
- Understanding the amazing, positive impact that real-time communication technology can have on CAHPS survey results, social reviews and referral source relationships
Tim Rowan Melissa Kozak, RN, CRNI Rob Stoltz
Editor CEO VP Business Development
Home Care Technology Citus Health Citus Health