Research: Home Health Provider Communication Impact on Satisfaction

Posted by Citus Health on June 15, 2021 at 3:29 PM

As a follow up to the groundbreaking Hospice Family Caregiver study in 2020, we commissioned Porter Research to conduct a research study of 300 home healthcare consumers, defined as patients and family caregivers who experienced skilled home healthcare within the past 12 months, regarding their experiences with home healthcare agency communication.

The study revealed that home healthcare providers are falling short when it comes to communicating with the consumer in real-time.

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Topics: White Paper, Home Health Care, Research

Hospice and palliative care provider communication challenges

Posted by Citus Health on April 12, 2021 at 6:18 PM

As part of the Citus Health lunch & learn session at the NHPCO Leadership Conference in March 2021, we surveyed over 50 hospice leaders to understand the challenges their organizations face when communicating with family caregivers and IDG team members, the solutions they use to communicate, and how well their EMR connects with key clinical stakeholders in the care continuum.  We are sharing the survey results with you.

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Topics: Hospice, Research

Digital Technology Adoption at an Inflection Point for Specialty Pharmacies

Posted by Citus Health on January 24, 2021 at 10:14 PM

A new report from SmartBrief and Citus Health, takes an in depth look at how the competitive landscape, demand for data and COVID-19 challenges are the driving forces behind the increase in specialty pharmacies adoption of virtual care technologies.

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Topics: White Paper, Specialty Pharmacy, Research

New Survey: Why Virtual Patient Support is Here to Stay for Specialty Pharmacy

Posted by Citus Health on November 3, 2020 at 1:58 PM

Specialty pharmacies have long fulfilled a critical need by providing remote support for severely ill patients who require in-home medication. With the onset of the COVID-19 crisis, specialty pharmacies found the spotlight on some of the challenges they still face with the real-time, virtual patient support and care team collaboration required to ensure timely refills, contactless delivery, and the data needs to prove efficacy.

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Topics: Specialty Pharmacy, Infographic, Research