With nurse burnout being one of the biggest challenges facing the home health and hospice industries, agencies need new, innovative ways to succeed despite the clinical shortage. Technology can help ease the stress of time-consuming documentation, colleagues feeling disconnected, and safety concerns during the COVID-19 pandemic—leading to happier staff and higher retention.
How Sangre de Cristo Community Care uses automation to boost satisfaction
Without an automated solution, hospice and home health providers require a lot of staff time scanning, copying, faxing, emailing and chasing down physicians for manual signatures. By implementing the Citus Health platform solution, Sangre de Cristo Community Care has replaced paper with digital forms and easy-to
-use app-less signature capabilities to virtually eliminate paper and gain substantial efficiencies for the organization, allowing clinical staff to focus less on administrative work and more on patient care.
Innovation in communication to help the family caregiver
President & CEO Edo Banach of NHPCO sits down with Citus Health Co-Founder and CEO Melissa Kozak, RN, to discuss the importance of innovation in patient, caregiver, and provider communication. Melissa and Edo discuss how easy and open communication democratizes health care “from Park Avenue to the park bench.”.