There’s No Going Back- Virtual Patient Support is Here to Stay
In a recent podcast from the National Association of Specialty Pharmacy, Executive Director, Sheila Arquette hosts Melissa Kozak, RN, CRNI, CEO, Citus Health and Meagan Sampogna, COO, BioMatrix Specialty Pharmacy for an engaging discussion about the companies partnership and the innovative solutions needed to deliver a new standard of digital patient support for specialty pharmacy patients during the COVID-19 pandemic and beyond.
"This is really a tipping point for telehealth and virtual patient support solutions. I think specialty
pharmacies and all post-acute care providers now see that the delivery of care through digital
means is no longer a “nice to have” but a “need to have.”
~Melissa Kozak, RN, CRNI, CEO, Citus Health
Listen to the Podcast Here
About the Participants
Meagan Sampogna, COO, BioMatrix Specialty Pharmacy
Meagan is a registered health information administrator with her Doctorate in health services and Chief Operating Officer for BioMatrix Specialty Pharmacy. She has spent her entire career in specialty pharmaceuticals working in many capacities implementing pharmacy systems, navigating biopharma commercial product launch strategies, designing patient HUB call centers, and automating pharmacy dispensing and fulfillment sites. As the Chief Operating Officer at BioMatrix, Meagan is responsible for 12 specialty pharmacy operations across the country supporting rare and complex diseases plus the data management and information technology functions for her organization. She and her team are passionate about supporting all constituents of the patient care journey from referral and administration coordination to ongoing therapy management through high-touch personalized engagement.
Melissa Kozak, RN, CRNI, Co-Founder and Chief Executive Officer, Citus Health
Melissa is a registered nurse and the Co-Founder and CEO of Citus Health. She is a visionary entrepreneur and seasoned clinician with deep domain understanding of the home infusion and specialty pharmacy industry and extensive clinical care and operational insight. As the Co-Founder of Citus Health, she created the post-acute care industry’s first end-to-end patient engagement and digital workflow platform to solve the complexities of managing the home infusion and specialty pharmacy patient lifecycle from start of care to end of care.